Support
Last updated: September 2026
For questions, bugs and data requests, write to info@rent-log.app. We reply within one to two working days.
What to include
- The email address on your account
- What you tried and what happened
- Whether it was the web or the mobile app, and which version
Subscription
Your plan, plan changes and cancellation are handled in the web app on the Billing page. Payments are processed by Stripe — we never see or store card details.
Deleting your account
Request deletion in the mobile app (Settings → Delete account) or by email to info@rent-log.app. A tenant’s access to leases is removed right away; a landlord’s properties and leases are permanently deleted after 30 days, and until then you can cancel by signing back in.
Your data
Request access, correction, export or deletion at info@rent-log.app. Details are in the privacy policy.